Privacy Policy

    Last updated August 20, 2026

    Overview

    Converge (“Converge”, “we”, “us”) helps people find a time to meet. This policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have. It applies to our website and app. We don’t sell your personal information.

    Information we collect

    • Account information — your name, email, password (stored hashed by our auth provider), and profile photo if you add one.
    • Meeting data — meetings you create or join, availability you enter, participants, messages and shared notes, tags, and any location you set.
    • Guest data — if you join as a guest, the name and optional email you provide (and only after you confirm the email do we use it to send reminders).
    • Billing information — if you subscribe, our payment processor handles your card details; we receive only your plan status and non-sensitive billing metadata.
    • Calendar data — if you connect Google Calendar, we access it read-only to see when you’re busy. We never write to or modify your calendar.
    • Usage & device data — with your consent (see Cookies & analytics), we collect app interactions, pages viewed, and basic device/browser info to improve the product.
    • Push tokens — if you use our mobile app and allow notifications, we store the device token needed to deliver them. You can turn push off in the app or in your device settings.
    • Communication preferences — the notification and email settings you choose, and (for marketing email) whether and when you opted in, plus the consent regime that applied in your region.

    How we use your information

    • To provide the service — create and coordinate meetings, compute the best times, and send you relevant notifications and reminders.
    • To power optional AI features (e.g. drafting a meeting or suggesting tags) when you use them.
    • To operate billing and subscriptions.
    • To send occasional product updates and offers, where you’ve agreed to receive them (see Email & notifications).
    • To improve and secure the product, prevent abuse, and provide support.

    Email & notifications

    We send two very different kinds of message, and you control them separately:

    • Service messages — meeting invites, reminders, confirmations, changes, and account/security email such as password resets. These are part of the service. You can tune most of them (or switch channels off entirely) in your notification preferences; a small number, like password resets, can’t be disabled because they protect your account.
    • Product updates & marketing — occasional news, tips, and offers. These are always optional. Every one includes a one-click unsubscribe, and you can toggle them off any time under Product updates in your notification preferences.

    Where you live changes the default. In the EEA and the UK we don’t send marketing email unless you have actively opted in — the setting starts off. Elsewhere it starts on and you can opt out at any time. We record when you opted in (or out) so we can honor that choice.

    If you use our mobile app, push notifications additionally depend on the permission you grant your device, and you can revoke it in your device settings at any time.

    Cookies & analytics

    We use essential local storage that’s required for the app to work — your login session, your saved preferences (theme, layout), and a local cache so the app is fast. These don’t require consent.

    We also use privacy-friendly product analytics (Amplitude) to understand how the app is used. This is non-essential. In the EEA and the UK we ask for your consent before it runs, and it stays off unless you accept. Elsewhere it’s on by default and you can opt out at any time from the cookie banner. Your choice is remembered on your device; clear your site data to be asked again.

    How we share information

    We share data only with service providers that help us run Converge (“processors”), each under contract and only as needed:

    • Supabase — database, authentication, and file storage.
    • Stripe — subscription payments.
    • Anthropic — the AI that powers optional Compose/tag features (only the text you submit to those features).
    • Amplitude — product analytics (only with consent, as above).
    • Resend — sending email (invites, reminders, confirmations, and product updates if you’ve opted in).
    • Expo — delivering push notifications to our mobile app, if you enable them.
    • Google — read-only calendar access, if you connect it.
    • Mapbox — maps for in-person meetings.

    We may also disclose information if required by law, or to protect our rights, users, or the public. We do not sell your personal information or share it for cross-context behavioral advertising.

    Data retention

    We keep your data while your account is active. Deleted meetings sit in a trash for 7 days, then are permanently removed. Guest accounts that never join anything are cleaned up after inactivity. When you delete your account, we delete your personal data and remove you from other people’s contact groups and shared data (some records may persist briefly in backups before rotating out).

    Your rights & choices

    Depending on where you live, you may have the right to:

    • Access, correct, or delete your personal data.
    • Export your data (portability).
    • Object to or restrict certain processing, and withdraw consent (e.g. analytics, or marketing email) at any time.
    • Unsubscribe from marketing email — use the link in any such email, or the Product updates toggle in your notification preferences.
    • Opt out of “sale” or “sharing” — we don’t do either, but you can still opt out of analytics.
    • Not be discriminated against for exercising these rights.

    You can delete your account and data yourself from your profile, or contact us and we’ll help.

    International transfers

    We operate online and may process data in countries other than yours, including the United States. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for transfers out of the EEA/UK.

    Security

    We use encryption in transit, access controls, and reputable infrastructure providers to protect your data. No method of transmission or storage is perfectly secure, but we work to protect your information and to respond promptly to any issue.

    Children

    Converge isn’t directed to children under 13 (or the minimum age in your country), and we don’t knowingly collect their data.

    Changes

    We may update this policy from time to time. We’ll change the “last updated” date above and, for material changes, provide a more prominent notice.

    Contact

    Questions or requests? Email us at privacy@mail.convergemeetings.com or reach us via the links in our footer.